Returns Policy
If you need to return an item, please contact us with your order number and details about the product you'd like to return. We will respond with instructions on how to return the item(s) and advise you on the next steps.
Under our Food Safety Program, you may return unopened items within 7 days of delivery for a full refund. If the return is due to our error (e.g., you received an incorrect or defective item), we will cover the return shipping costs.
Shipping
We can ship to virtually any address worldwide; however, some products may have restrictions depending on the international destination.
When you place an order, we will process it based on item availability and the shipping options you select.
Please note: Shipping rates for many items are weight-based. To comply with the policies of our shipping carriers, all weights will be rounded up to the next kilogram.
ERRORS OF OMISSION
Error of omission. noun [ C ] a mistake that consists of not doing something you should have done, or not including something such as an amount or fact that should be included: Errors of omission are likely to be more common than errors of commission.